Account deletion

Delete your account and data

You can permanently delete your MacroMotive account from the app, or request help here if you cannot sign in.

Delete from the app

  1. Open MacroMotive and go to Profile.
  2. Under Account, choose Delete account & data.
  3. Read the warning and confirm deletion.

This immediately removes your account, logged meals and activity, saved foods, coaching profile, Coach conversations, shared meal links, and other account records. The action cannot be undone.

Request deletion without the app

If you cannot access your account, email us from the email address associated with your MacroMotive sign-in when possible. Use the subject line below and tell us that you want your account deleted. We may ask for limited information to verify that we are deleting the correct account. We aim to complete a verified request within 30 days.

Request account deletion

Do not include passwords, authentication codes, government ID, payment details, or health information in your request. After we process the request, our service no longer retains the account data described above. An AI provider may retain content already processed through its API for its limited standard retention period, as described in our Privacy Policy.

Subscriptions

Deleting your MacroMotive account does not cancel a subscription. Cancel through the store that processed your purchase: your Apple Account for an App Store purchase, or Google Play for a Google Play purchase. You can then delete your account at any time.